All employees are committed to consistently providing superior products and services to fulfill our promise of Supporting Life as well as achieving our goals of Improving Patient Outcomes and Increasing Value for our Customers. These will be achieved through an effective Quality Management System with focus on customer satisfaction, continuous improvement, and in compliance with regulatory requirements globally. On-going external and internal audits ensure product conformity at all times—combined with our goal of continuing to refine our process optimization.
Every MIM product is designed for optimum performance and carries our full guarantee. In case of any unexpected deviations that occur within the guarantee period, we will, of course, carry out any repairs or replace the product free of charge. Guaranteed.